Learn by doing with gamified missions
Dominate Local Search with Agent Gabriel
We are a technology led partner. Strategy, implementation, and training backed by our Rank-in-Maps platform. Built for multi location brands, agencies, and ambitious local businesses.
Local Businesses Deserve Better
For years, agencies have charged hundreds a month for Google Business Profile management. I’ve seen it from every angle, paying for it and delivering it. The truth is, after that first round of optimisation, most of the ongoing work depends on the business itself. One of the key parts of GBP success is keeping it active with real content, real photos and genuine updates. That has to come from the business, from the people inside the store. We can help shape the brand voice and make it consistent, but the heartbeat of every profile still comes from within. That’s why we’re building tools to bridge that gap, starting small and growing quickly. Everything we’re building comes from over a decade of experience managing networks of stores around the world, right down to small, family-run businesses.
We believe there's a better way
What if instead:
- You learned how to optimize your own GBP (with AI guidance)
- You kept control of your content and brand voice
- You paid for tools and tracking, not gatekeeping
- You could do this for $39/month instead of $500+
That's why Rank-in-Maps exists.
We're not anti-agency. When you need strategic consulting or complex multi-location management, agencies (like our parent company CTB Marketing) provide real value.
But for most local businesses? You just need guidance, tools, and someone who genuinely wants you to succeed. That's us.
Craig Burton
Founder
25+ years in local SEO, genuinely obsessed with helping local businesses rank
Solve the Pain Points Google Keeps Ignoring
Real business owners share the headaches they face with Google Business Profiles. See how Agent Gabriel neutralizes each one.
I have been frustrated with the verification process taking too long.
Every time Google asks you to 'verify' something, it feels like a test you're destined to fail. Phone calls that never come, postcards that get lost, verification codes that expire. Meanwhile, potential customers can't find you.
My competitor down the road has fewer reviews than me, but he still ranks higher. I don't get it.
You've worked hard to get reviews, responded to every one – and yet some dodgy-looking listing with 3 reviews is outranking you. It feels like the algorithm is punishing you for trying.
Google suspended my profile and I have no idea why.
You didn't change anything. You didn't break the rules (as far as you know). One day you're showing up, the next day you're gone. No warning, no explanation – just vanished. And trying to get help from Google is like yelling into a black hole.
I have been frustrated with the verification process taking too long.
Every time Google asks you to 'verify' something, it feels like a test you're destined to fail. Phone calls that never come, postcards that get lost, verification codes that expire. Meanwhile, potential customers can't find you.
My competitor down the road has fewer reviews than me, but he still ranks higher. I don't get it.
You've worked hard to get reviews, responded to every one – and yet some dodgy-looking listing with 3 reviews is outranking you. It feels like the algorithm is punishing you for trying.
Google suspended my profile and I have no idea why.
You didn't change anything. You didn't break the rules (as far as you know). One day you're showing up, the next day you're gone. No warning, no explanation – just vanished. And trying to get help from Google is like yelling into a black hole.
I have been frustrated with the verification process taking too long.
Every time Google asks you to 'verify' something, it feels like a test you're destined to fail. Phone calls that never come, postcards that get lost, verification codes that expire. Meanwhile, potential customers can't find you.
My competitor down the road has fewer reviews than me, but he still ranks higher. I don't get it.
You've worked hard to get reviews, responded to every one – and yet some dodgy-looking listing with 3 reviews is outranking you. It feels like the algorithm is punishing you for trying.
Google suspended my profile and I have no idea why.
You didn't change anything. You didn't break the rules (as far as you know). One day you're showing up, the next day you're gone. No warning, no explanation – just vanished. And trying to get help from Google is like yelling into a black hole.
I have been frustrated with the verification process taking too long.
Every time Google asks you to 'verify' something, it feels like a test you're destined to fail. Phone calls that never come, postcards that get lost, verification codes that expire. Meanwhile, potential customers can't find you.
My competitor down the road has fewer reviews than me, but he still ranks higher. I don't get it.
You've worked hard to get reviews, responded to every one – and yet some dodgy-looking listing with 3 reviews is outranking you. It feels like the algorithm is punishing you for trying.
Google suspended my profile and I have no idea why.
You didn't change anything. You didn't break the rules (as far as you know). One day you're showing up, the next day you're gone. No warning, no explanation – just vanished. And trying to get help from Google is like yelling into a black hole.
They just spammed their name with keywords and now they rank. Isn't that against the rules?
You're playing fair, but your competitor just added five cities and a service into their business name… and they shot to the top. You report them, nothing happens. Meanwhile, you stay stuck.
My biggest struggle has been dealing with fake reviews and how to get them removed.
That one-star review from a competitor (or angry ex-customer) is killing your business, and Google's help pages might as well be written in ancient Greek. You've got real work to do, not time to become a review dispute expert.
I keep getting calls from people who say they can 'fix' my Business Profile – are they scammers?
You're already stressed about being found online, and now you're dodging daily spam calls from shady 'marketing experts'. Half the time, you're not even sure what's real and what's a scam.
They just spammed their name with keywords and now they rank. Isn't that against the rules?
You're playing fair, but your competitor just added five cities and a service into their business name… and they shot to the top. You report them, nothing happens. Meanwhile, you stay stuck.
My biggest struggle has been dealing with fake reviews and how to get them removed.
That one-star review from a competitor (or angry ex-customer) is killing your business, and Google's help pages might as well be written in ancient Greek. You've got real work to do, not time to become a review dispute expert.
I keep getting calls from people who say they can 'fix' my Business Profile – are they scammers?
You're already stressed about being found online, and now you're dodging daily spam calls from shady 'marketing experts'. Half the time, you're not even sure what's real and what's a scam.
They just spammed their name with keywords and now they rank. Isn't that against the rules?
You're playing fair, but your competitor just added five cities and a service into their business name… and they shot to the top. You report them, nothing happens. Meanwhile, you stay stuck.
My biggest struggle has been dealing with fake reviews and how to get them removed.
That one-star review from a competitor (or angry ex-customer) is killing your business, and Google's help pages might as well be written in ancient Greek. You've got real work to do, not time to become a review dispute expert.
I keep getting calls from people who say they can 'fix' my Business Profile – are they scammers?
You're already stressed about being found online, and now you're dodging daily spam calls from shady 'marketing experts'. Half the time, you're not even sure what's real and what's a scam.
They just spammed their name with keywords and now they rank. Isn't that against the rules?
You're playing fair, but your competitor just added five cities and a service into their business name… and they shot to the top. You report them, nothing happens. Meanwhile, you stay stuck.
My biggest struggle has been dealing with fake reviews and how to get them removed.
That one-star review from a competitor (or angry ex-customer) is killing your business, and Google's help pages might as well be written in ancient Greek. You've got real work to do, not time to become a review dispute expert.
I keep getting calls from people who say they can 'fix' my Business Profile – are they scammers?
You're already stressed about being found online, and now you're dodging daily spam calls from shady 'marketing experts'. Half the time, you're not even sure what's real and what's a scam.
I think managing Google Business Profile is really challenging because of constant updates and unclear guidelines.
You started your business to be a consultant, plumber, or therapist... not a Google marketing expert. But somehow you're spending hours trying to figure out why your profile disappeared or how to respond to reviews properly.
I looked up my own business – and my competitor showed up instead.
You typed in your exact business name… and Google showed a rival. It's like handing your customers over on a silver platter. You're losing traffic without even knowing it.
I don't know if I'm doing it right, and I'm scared I'll mess something up.
You're trying to follow the rules, but Google's instructions are vague. You're second-guessing every change, worried that ticking the wrong box could get you suspended—or just completely disappear from search.
I think managing Google Business Profile is really challenging because of constant updates and unclear guidelines.
You started your business to be a consultant, plumber, or therapist... not a Google marketing expert. But somehow you're spending hours trying to figure out why your profile disappeared or how to respond to reviews properly.
I looked up my own business – and my competitor showed up instead.
You typed in your exact business name… and Google showed a rival. It's like handing your customers over on a silver platter. You're losing traffic without even knowing it.
I don't know if I'm doing it right, and I'm scared I'll mess something up.
You're trying to follow the rules, but Google's instructions are vague. You're second-guessing every change, worried that ticking the wrong box could get you suspended—or just completely disappear from search.
I think managing Google Business Profile is really challenging because of constant updates and unclear guidelines.
You started your business to be a consultant, plumber, or therapist... not a Google marketing expert. But somehow you're spending hours trying to figure out why your profile disappeared or how to respond to reviews properly.
I looked up my own business – and my competitor showed up instead.
You typed in your exact business name… and Google showed a rival. It's like handing your customers over on a silver platter. You're losing traffic without even knowing it.
I don't know if I'm doing it right, and I'm scared I'll mess something up.
You're trying to follow the rules, but Google's instructions are vague. You're second-guessing every change, worried that ticking the wrong box could get you suspended—or just completely disappear from search.
I think managing Google Business Profile is really challenging because of constant updates and unclear guidelines.
You started your business to be a consultant, plumber, or therapist... not a Google marketing expert. But somehow you're spending hours trying to figure out why your profile disappeared or how to respond to reviews properly.
I looked up my own business – and my competitor showed up instead.
You typed in your exact business name… and Google showed a rival. It's like handing your customers over on a silver platter. You're losing traffic without even knowing it.
I don't know if I'm doing it right, and I'm scared I'll mess something up.
You're trying to follow the rules, but Google's instructions are vague. You're second-guessing every change, worried that ticking the wrong box could get you suspended—or just completely disappear from search.
Every time I update my business hours, they mysteriously change back to the wrong times.
You've corrected your hours three times this month. Each time, within days, they're wrong again. Now customers are showing up when you're closed, and you're losing trust and revenue because Google can't keep your basic info straight.
There are multiple listings for my business and I can't figure out how to merge or delete them.
Somehow you have three profiles. One has your old address, one has the wrong phone number, and you're not even sure which one customers are seeing. You've tried to fix it, but Google's system makes it feel impossible.
I've been trying to reach Google support for weeks and can't get a real person to help me.
You've filled out forms, followed help articles, and sent messages into the void. Nothing. No response. No help. Just automated replies that don't address your actual problem. You're stuck, and no one seems to care.
Every time I update my business hours, they mysteriously change back to the wrong times.
You've corrected your hours three times this month. Each time, within days, they're wrong again. Now customers are showing up when you're closed, and you're losing trust and revenue because Google can't keep your basic info straight.
There are multiple listings for my business and I can't figure out how to merge or delete them.
Somehow you have three profiles. One has your old address, one has the wrong phone number, and you're not even sure which one customers are seeing. You've tried to fix it, but Google's system makes it feel impossible.
I've been trying to reach Google support for weeks and can't get a real person to help me.
You've filled out forms, followed help articles, and sent messages into the void. Nothing. No response. No help. Just automated replies that don't address your actual problem. You're stuck, and no one seems to care.
Every time I update my business hours, they mysteriously change back to the wrong times.
You've corrected your hours three times this month. Each time, within days, they're wrong again. Now customers are showing up when you're closed, and you're losing trust and revenue because Google can't keep your basic info straight.
There are multiple listings for my business and I can't figure out how to merge or delete them.
Somehow you have three profiles. One has your old address, one has the wrong phone number, and you're not even sure which one customers are seeing. You've tried to fix it, but Google's system makes it feel impossible.
I've been trying to reach Google support for weeks and can't get a real person to help me.
You've filled out forms, followed help articles, and sent messages into the void. Nothing. No response. No help. Just automated replies that don't address your actual problem. You're stuck, and no one seems to care.
Every time I update my business hours, they mysteriously change back to the wrong times.
You've corrected your hours three times this month. Each time, within days, they're wrong again. Now customers are showing up when you're closed, and you're losing trust and revenue because Google can't keep your basic info straight.
There are multiple listings for my business and I can't figure out how to merge or delete them.
Somehow you have three profiles. One has your old address, one has the wrong phone number, and you're not even sure which one customers are seeing. You've tried to fix it, but Google's system makes it feel impossible.
I've been trying to reach Google support for weeks and can't get a real person to help me.
You've filled out forms, followed help articles, and sent messages into the void. Nothing. No response. No help. Just automated replies that don't address your actual problem. You're stuck, and no one seems to care.
Transform Your Local Presence
Agent Gabriel analyzes, optimizes, and monitors your Google Business Profile to maximize local visibility and customer engagement.
Why are my competitors showing up higher than me in Google Maps when I've been in business longer? How can I outrank them?
Agent Gabriel Assistance
Get instant answers to your GBP questions. Agent Gabriel provides personalized recommendations based on your specific business situation.
Google Integration
Direct connection to Google Places API for real-time data. Monitor reviews, rankings, and competitor movements automatically.
Customer Actions
Monitor the actions customers take on your listing, from phone calls to booking requests.
Automated Scheduled Posting
Plan and auto‑publish GBP Posts with proven templates. Schedule promos, service spotlights, events, and review shout‑outs.
GBP Optimizer has transformed our local presence. What took hours of manual optimization now happens automatically, driving more customers to our business every day.
Richard JohnsonCTO, Innovatech
From Zero to Ranking in 30 Days
Start with a mission, build the habit, celebrate the results.
AI-Guided Tools, Not Autopilot
Every tool follows our Human-in-the-Loop philosophy: AI proposes → You review → You approve → AI executes.
Human-in-the-loop
Agent Gabriel drafts optimizations, but you sign off before anything ships—so every move matches your standards.
Stay in control
Automation handles the busywork, while you review insights, approve actions, and celebrate results with confidence.
Track Google Maps rankings across every service area. Spot ranking shifts before your competitors react.
Monthly GBP Scorecard updates covering profile health, optimization score, and priority fixes.
Pre-scheduled weekly posts designed to engage local customers and reinforce key offers.
Done-for-you review responses that retain tone of voice and boost future conversion rates.
Competitor spam reports so your listing stays compliant while rivals lose ranking hacks.
24/7 profile monitoring catches unauthorised edits and keeps business info accurate.
Executive-ready performance reports covering calls, messages, direction requests, and more.
Track Google Maps rankings across every service area. Spot ranking shifts before your competitors react.
Monthly GBP Scorecard updates covering profile health, optimization score, and priority fixes.
Pre-scheduled weekly posts designed to engage local customers and reinforce key offers.
Done-for-you review responses that retain tone of voice and boost future conversion rates.
Competitor spam reports so your listing stays compliant while rivals lose ranking hacks.
24/7 profile monitoring catches unauthorised edits and keeps business info accurate.
Executive-ready performance reports covering calls, messages, direction requests, and more.
Track Google Maps rankings across every service area. Spot ranking shifts before your competitors react.
Monthly GBP Scorecard updates covering profile health, optimization score, and priority fixes.
Pre-scheduled weekly posts designed to engage local customers and reinforce key offers.
Done-for-you review responses that retain tone of voice and boost future conversion rates.
Competitor spam reports so your listing stays compliant while rivals lose ranking hacks.
24/7 profile monitoring catches unauthorised edits and keeps business info accurate.
Executive-ready performance reports covering calls, messages, direction requests, and more.
Track Google Maps rankings across every service area. Spot ranking shifts before your competitors react.
Monthly GBP Scorecard updates covering profile health, optimization score, and priority fixes.
Pre-scheduled weekly posts designed to engage local customers and reinforce key offers.
Done-for-you review responses that retain tone of voice and boost future conversion rates.
Competitor spam reports so your listing stays compliant while rivals lose ranking hacks.
24/7 profile monitoring catches unauthorised edits and keeps business info accurate.
Executive-ready performance reports covering calls, messages, direction requests, and more.
🤖 Agent Gabriel
Your 24/7 AI local SEO coach with a human in the loop before anything ships.
🎓 Training Academy
Learn by doing with gamified missions, so you build practical skills on your real profile.
📍 Rank Tracker
See where you show up in Google Maps, what shifted, and what to do next.
- GBP category strategy (ไทย/EN)
- Service menus deployed
- On-site content roadmap
- Team coaching templates
📅 Post Scheduler
AI drafts your posts, but you approve every word before anything goes live.
📊 Analytics Dashboard
Track calls, direction requests, and clicks in one place with the context that explains them.
Prompt from Dr. Virat (Lotus Dental): guide me so I can explain our Invisalign win to parents.Insight: Patients thought Invisalign was a luxury they couldn’t justify.Tension: Parents needed faster teen treatments before graduation photos.Intervention: Weekly progress reels + bilingual Q&A lives + promo landing page.Proof: +74% direction requests & 41 new Invisalign reviews in 6 weeks.✓ Outline sent: Insight → Tension → Intervention → Proof, with quotes pulled from your chairside notes✓ CTA added: "Schedule your Invisalign fit session"📄 Case Study Creator
Gabriel guides you while you craft authentic wins, keeping you in control of the story.
Built for Local Business Success
Enterprise-grade security meets local optimization power—designed to protect your business data and accelerate your growth.
Secure Business Data
Your Google Business Profile data is protected with enterprise-grade encryption and secure API connections.
Multi-Location Management
Manage multiple business locations from one dashboard. Track performance across all your GBP listings.
Transparent Pricing. No Gatekeeping.
Start free and scale when you're ready. Every plan keeps you in control of your Google Business Profile.
Free
Best for learning and getting started
- Academy + Agent Gabriel
- Daily missions
- Gamification
- 3 free credits/month
StarterPopular
Best for single-location businesses
Everything in Free +
- Everything in Free
- Rank tracking (1 location)
- Post scheduler
- Review automation
- Performance dashboard
Professional
Best for agencies and multi-location teams
Everything in Starter +
- Everything in Starter
- 10 locations included
- Competitive intelligence
- Case study creator
- White-label reporting
- Team access
Enterprise
Best for large brands and franchises
Everything in Professional +
- Everything in Professional
- Unlimited locations
- API access
- Dedicated support
- Custom integrations
Need Done-For-You service? CTB Marketing for full-service GBP management.
Empower Your Workflow with AI
Ask your AI Agent for real-time collaboration, seamless integrations, and actionable insights to streamline your operations.
Craig sorted out our Google listing. We’d been ignoring it for years and it was a mess. Now new customers actually say they found us on Maps.
Sarah Mitchell
Hair Salon Owner
We never showed up properly online before. After the clean-up, the phone rings more and it’s not just old customers, it’s new jobs coming in.
James O’Connor
Plumber, O’Connor & Sons
Helpful advice, nothing over the top. Our profile looks complete now and we’ve had more bookings from people who say they saw us on Google.
Ananya Singh
Restaurant Manager
Craig sorted out our Google listing. We’d been ignoring it for years and it was a mess. Now new customers actually say they found us on Maps.
Sarah Mitchell
Hair Salon Owner
We never showed up properly online before. After the clean-up, the phone rings more and it’s not just old customers, it’s new jobs coming in.
James O’Connor
Plumber, O’Connor & Sons
Helpful advice, nothing over the top. Our profile looks complete now and we’ve had more bookings from people who say they saw us on Google.
Ananya Singh
Restaurant Manager
Craig sorted out our Google listing. We’d been ignoring it for years and it was a mess. Now new customers actually say they found us on Maps.
Sarah Mitchell
Hair Salon Owner
We never showed up properly online before. After the clean-up, the phone rings more and it’s not just old customers, it’s new jobs coming in.
James O’Connor
Plumber, O’Connor & Sons
Helpful advice, nothing over the top. Our profile looks complete now and we’ve had more bookings from people who say they saw us on Google.
Ananya Singh
Restaurant Manager
Craig sorted out our Google listing. We’d been ignoring it for years and it was a mess. Now new customers actually say they found us on Maps.
Sarah Mitchell
Hair Salon Owner
We never showed up properly online before. After the clean-up, the phone rings more and it’s not just old customers, it’s new jobs coming in.
James O’Connor
Plumber, O’Connor & Sons
Helpful advice, nothing over the top. Our profile looks complete now and we’ve had more bookings from people who say they saw us on Google.
Ananya Singh
Restaurant Manager
To be honest I didn’t think updating photos or posts mattered, but it does. More people have been dropping in since we started doing it regularly.
David Brown
Fitness Studio Owner
We learned where our listing was weak. Small changes added up — now customers mention they checked our Google page before booking a tour.
Nok Chan
Eco Tour Guide
Didn’t expect much, but we started getting more calls. It’s steady work, and that’s what matters for a small garage like ours.
Mark Evans
Mechanic
To be honest I didn’t think updating photos or posts mattered, but it does. More people have been dropping in since we started doing it regularly.
David Brown
Fitness Studio Owner
We learned where our listing was weak. Small changes added up — now customers mention they checked our Google page before booking a tour.
Nok Chan
Eco Tour Guide
Didn’t expect much, but we started getting more calls. It’s steady work, and that’s what matters for a small garage like ours.
Mark Evans
Mechanic
To be honest I didn’t think updating photos or posts mattered, but it does. More people have been dropping in since we started doing it regularly.
David Brown
Fitness Studio Owner
We learned where our listing was weak. Small changes added up — now customers mention they checked our Google page before booking a tour.
Nok Chan
Eco Tour Guide
Didn’t expect much, but we started getting more calls. It’s steady work, and that’s what matters for a small garage like ours.
Mark Evans
Mechanic
To be honest I didn’t think updating photos or posts mattered, but it does. More people have been dropping in since we started doing it regularly.
David Brown
Fitness Studio Owner
We learned where our listing was weak. Small changes added up — now customers mention they checked our Google page before booking a tour.
Nok Chan
Eco Tour Guide
Didn’t expect much, but we started getting more calls. It’s steady work, and that’s what matters for a small garage like ours.
Mark Evans
Mechanic
The reminders to keep our hours and posts updated are useful. We don’t think about it otherwise, but it keeps us looking active.
Suphida
Spa Manager
Straightforward and no fuss. Craig showed me what was missing, fixed it, and now I get a couple of new enquiries each week just from Google.
Tom Richards
Carpenter
The reminders to keep our hours and posts updated are useful. We don’t think about it otherwise, but it keeps us looking active.
Suphida
Spa Manager
Straightforward and no fuss. Craig showed me what was missing, fixed it, and now I get a couple of new enquiries each week just from Google.
Tom Richards
Carpenter
The reminders to keep our hours and posts updated are useful. We don’t think about it otherwise, but it keeps us looking active.
Suphida
Spa Manager
Straightforward and no fuss. Craig showed me what was missing, fixed it, and now I get a couple of new enquiries each week just from Google.
Tom Richards
Carpenter
The reminders to keep our hours and posts updated are useful. We don’t think about it otherwise, but it keeps us looking active.
Suphida
Spa Manager
Straightforward and no fuss. Craig showed me what was missing, fixed it, and now I get a couple of new enquiries each week just from Google.
Tom Richards
Carpenter
Frequently Asked Questions
Answers to common questions about GBP Optimizer and its features. If you have any other questions, please don't hesitate to contact us.
