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Privacy Policy

Last updated: March 1, 2026

This Privacy Policy explains how Rank-in-Maps (operated by CTB Digital Marketing Co., Ltd.) collects, uses, discloses, and protects your personal data when you use rank-in-maps.com and related services, including our dashboard, AI tools, and third-party integrations.

1. Data Controller

CTB Digital Marketing Co., Ltd.
Company registration: 0115568011922
981/175 Villaggio 3 Srinakarin-Bangna, Moo 9, Bang Kaeo, Bang Phli, Samut Prakan 10540, Thailand
General contact: info@ctbmarketing.com
Privacy contact: craig@ctbmarketing.com

2. Data We Collect

  • Account data: name, email, login/profile identifiers.
  • Business data: business name, location, categories, connected profile data.
  • Billing data: subscription and transaction records via Stripe (we do not store full card numbers).
  • Usage data: IP address, browser, device, visited pages, logs, and product events.
  • Support data: messages, emails, attachments, and related context you share with support.

3. Why We Process Data and Legal Bases

We process personal data under applicable legal bases (including Thailand PDPA and, where applicable, GDPR):

  • Contract: to create accounts, deliver services, and manage subscriptions.
  • Legitimate interests: security, fraud prevention, product analytics, and service improvement.
  • Consent: selected cookies and marketing communications where required.
  • Legal obligations: tax, accounting, and regulatory compliance.

4. Data Sharing

We may share data with service providers necessary to operate the service, such as:

  • Stripe (payments and billing).
  • WorkOS (authentication and account identity services).
  • Convex and cloud infrastructure providers we use.
  • Email, analytics, and support tooling providers.

We do not sell your personal data.

5. International Transfers

Your data may be stored or processed outside Thailand. We use appropriate safeguards such as data processing agreements and industry-standard security controls.

6. Retention

We keep data only as long as needed for service delivery, legal compliance, and dispute resolution. We delete or anonymize data when no longer required.

7. Your Rights

Depending on applicable law, you may have rights to access, correct, delete, restrict, object, and request portability of your personal data. Contact us using the addresses above.

8. Cookies and Tracking

We use cookies and similar technologies for authentication, service functionality, analytics, and experience improvements. You can manage cookie settings through your browser controls.

9. Security

We implement reasonable technical and organizational measures, including HTTPS, access controls, and periodic monitoring. No method of transmission or storage is 100% secure.

10. Changes to This Policy

We may update this policy from time to time. If changes are material, we will provide notice via the website or other appropriate channels.

Please also review our Terms of Service.